Information about fees and appointments
Routine appointments can usually be made two days in advance. We set aside time each day for those pets who become acutely ill or have injuries. In case of illness, when possible, we ask that you try to call early in the day so that we can be sure the doctor has time set aside to see your pet. We will strive to run the office as efficiently as we can, recognizing that an occasional emergency might interfere with this goal
FEES
Our charge for an office visit includes a complete physical examination, temperature, and weight check as well as an evaluation of any problems.
Our fees for routine services can be quoted by our office staff, but often a thorough evaluation of your pet's history and individual problems is required. To give you an more accurate estimate of fees we will be happy to provide upon request an itemized estimate before services are rendered. All owners of pets requiring in-patient procedures will be given treatment estimates upon admission into the hospital. We have no desire to extend anyone beyond their means or intentions.
We ask that you pay at the time of the visit by cash, check, or charge card. For non-routine services, arrangement can be in advance for a payment plan. An interest/billing charge will be added after thirty days.
TELEPHONE CALLS
We do not charge for telephone consultations and we can be reached during business hours by calling the clinic's telephone number, 816-373-1098. Our office staff will try to answer your questions or refer you to the doctor. In most cases the doctor will be able to return your call within the hour, but occasionally on very busy days, the doctor may call you back at the end of the day. If there are special time constraints, please let our staff know.